Top Reasons Why Orbi Keeps Disconnecting from Internet

Many users out there rely on Orbi WiFi mesh systems for a reliable internet connection throughout the house. But, is the story of accessing a high-speed internet connection the same for every user? Well, if we look at the stats, then it is clear that some users are not having a good experience with their routers. The reason is the Orbi keeps disconnecting from internet issue.

In case you are also among the users struggling with the same problem, then the time has come to do what is necessary. That is why you must fill your brains with information regarding the reasons causing it. Doing so will make it easy for you to eliminate the issue from its root.

Refer to the next section and learn what might be causing the issue and how to resolve it. Know that resolving the issue might also demand you to access the Netgear Orbi login window. Thus, you must be ready for the same.

Why Orbi Keeps Disconnecting from Internet?

1. Your Router is Overworking

The very first reason why the device is disconnecting from the internet randomly is overworking. Perhaps, your WiFi router has not taken a rest for a long time. It can happen if your router is working continuously or many devices keeps accessing its network without a break.

To fix the issue, the first thing you can do is to give your router some rest. Don’t worry! You do not need to get involved in the technical world to do that. Just power down your router, unplug it from its power source and wait for some time. However, you must power up the router after connecting it to the power source.

Additionally, disconnect the additional devices accessing the WiFi network of your router. Once done, see if there is a slight change in the performance of your mesh WiFi system network.

2. Weak Connection Between Devices

Chances are that your Orbi keeps disconnecting from internet because you have not established a proper connection between your devices. The devices here are your router, modem, and satellite.

Thus, do yourself a favor and have a look at the connection between the devices involved in the home network. However, you are supposed to apply the troubleshooting process according to the source of connection used.

If your devices are sharing a connection via a wireless source, then pay attention to the distance separating them. It must be having such a value that their signals neither conflict nor struggle to communicate. But, in case your devices are connected using an Ethernet cable, then you must check the cable. It is supposed to be well working at all costs.

3. Outdated Firmware

The problem in the discussion can also be the outcome of the outdated firmware of your Orbi devices. It is because the firmware controls every function of the device. Every operation carried out with the help of the mesh system network is carried out with the help of the firmware.

Therefore, you are supposed to install the latest version of the firmware for your router and satellite. You can do it by accessing However, you are supposed to download the firmware file first and then upload it on the BASIC Home screen of your mesh wireless system.

But, there’s a catch with respect to the firmware update process. You are not allowed to upload the incorrect firmware file on your wireless devices. If you do so, the device might get bricked. Additionally, you are supposed not to interrupt the firmware update process by disconnecting your devices or switching them off.

4. Poor Placement of Devices

The poor placement of your devices can also result in the Orbi keeps disconnecting from internet issue. There is a possibility that the wireless signals emitted by your devices are getting blocked or deviated which is making it impossible for them to reach their final destination.

Thus, you must reduce WiFi interference creating factors from the paths of WiFi signals emitted by your Orbi devices. But, identify them first. They are televisions, mirrors, aquariums, microwaves, cordless phones, Bluetooth speakers, baby monitors, etc.

You must place your WiFi router and satellite away from all the aforementioned devices or objects. However, you should also avoid placing your devices in a corner or near a thick concrete wall. Otherwise, you might face problems accessing awesome features like Orbi parental control.

To Sum Up

That’s all about what to do if your Orbi keeps disconnecting from internet. We hope that you are now familiar with the reasons causing the problem and will be able to troubleshoot it easily. However, you should reset the router to the default factory mode if the issue is adamant to leave you.